
Motorola Is Building a New Kind of Walkie-Talkie For First Responders 56
An anonymous reader quotes a report from Fast Company: Motorola Solutions (not to be confused with Motorola Mobility, which makes the smartphones you know), the biggest global player in these LMR walkies, is releasing what appears to be the most advanced walkie-talkie ever. Called the APX Next, it's a chunky black brick with a thick antenna and a giant push-to-talk button on its side. Much like an iPhone, it also features a touchscreen on its front -- but don't be distracted by that. Its real innovation was born from 2,000 hours of interviews and testing with more than 50 emergency service agencies, including SWAT teams and detectives. It's a voice-recognition system that can operate in extremely loud environments, with artificial intelligence software that can look up 95 of the most common things a police officer or firefighter would call into dispatch -- like a driver's license, or license plate -- without any human operator on the other end of the line. But its ultimate promise is simply to free up the user's hands as much as possible, ensuring that someone is as safe and capable as possible during an emergency.
APX Next is a walkie-talkie and a cellphone combined. It has both the high-powered radio chip for land communications and a low-powered 4G/LTE chip for cell-tower data. These two chips can work at the same time, which is an engineering challenge, especially because the walkie-radio has 25 times the wattage of the 4G chip. The core buttons, including the large talk button, are all designed as you'd expect, to ensure they can be used without looking, and purely by muscle memory in stressful situations. Four separate microphones capture your voice, with programming designed specifically to cancel out exceptionally loud noises. But it isn't always listening for a wake word like the Echo or Google Home. You need to hit a button to cue the assistant. The company says it's using unnamed third parties to handle the natural language processing in the cloud. "What Motorola did was train the model specifically to handle things like ten-codes and even regionally specific dialects across the U.S," the report says.
"Once a question is sent to the cloud, the AI is able to scour a city or force's database for the same private information a dispatcher would be looking up." What's also neat is that the AI won't automatically read sensitive information out loud. Instead, the radio will beep when it has an answer, and the user can get to a private place, if they wish, before hitting a button to hear the results.
APX Next is a walkie-talkie and a cellphone combined. It has both the high-powered radio chip for land communications and a low-powered 4G/LTE chip for cell-tower data. These two chips can work at the same time, which is an engineering challenge, especially because the walkie-radio has 25 times the wattage of the 4G chip. The core buttons, including the large talk button, are all designed as you'd expect, to ensure they can be used without looking, and purely by muscle memory in stressful situations. Four separate microphones capture your voice, with programming designed specifically to cancel out exceptionally loud noises. But it isn't always listening for a wake word like the Echo or Google Home. You need to hit a button to cue the assistant. The company says it's using unnamed third parties to handle the natural language processing in the cloud. "What Motorola did was train the model specifically to handle things like ten-codes and even regionally specific dialects across the U.S," the report says.
"Once a question is sent to the cloud, the AI is able to scour a city or force's database for the same private information a dispatcher would be looking up." What's also neat is that the AI won't automatically read sensitive information out loud. Instead, the radio will beep when it has an answer, and the user can get to a private place, if they wish, before hitting a button to hear the results.