The #1 canned response from M$ technut is always reinstall Windows, or some other bullshit answer. It doesn't matter if your sound is only coming out of one speaker or if your peepee fell off, it's always the same bullshit answers. At least with Ubuntu or Fedora, there are people with knowledge and help forums to get shit fixed.
As someone that worked in a PC shop, all we ever did for a solution was run a virus scan, format then reinstall Windows. It usually fixed 99% of the problems and you payed us a nice, fat sum for it.
So, that guy seems like a douche, but I did basically the same when working at a repair shop. Run scan to find proof of virus infection. Format & reinstall for 100% reliable malware removal. Anything less than format was about a 50/50 as to whether you really removed ALL of the malware. Nuke it from orbit. It's the only way to be sure.
Nuke & Pave (Score:0)
How about you *don't* go to their forum and instead format everything and start again.
Re: Nuke & Pave (Score:1)
Security Program Manager, Microsoft Corporation
I Got Hacked, What Do I Do?
https://technet.microsoft.com/en-us/library/cc700813.aspx
Re: (Score:-1)
The #1 canned response from M$ technut is always reinstall Windows, or some other bullshit answer. It doesn't matter if your sound is only coming out of one speaker or if your peepee fell off, it's always the same bullshit answers. At least with Ubuntu or Fedora, there are people with knowledge and help forums to get shit fixed.
Re: (Score:2)
As someone that worked in a PC shop, all we ever did for a solution was run a virus scan, format then reinstall Windows. It usually fixed 99% of the problems and you payed us a nice, fat sum for it.
Re: (Score:2)
Why bother with a virus scan if you're going to format? Did nobody explain even the basic concepts to you?
Re: Nuke & Pave (Score:3)