by Anonymous Coward writes:
on Thursday June 28, 2018 @08:46PM (#56862790)
The #1 canned response from M$ technut is always reinstall Windows, or some other bullshit answer. It doesn't matter if your sound is only coming out of one speaker or if your peepee fell off, it's always the same bullshit answers. At least with Ubuntu or Fedora, there are people with knowledge and help forums to get shit fixed.
The same can be said for Windows...you just have to not call support. Use the online resources, the MS KB has everything though you might have to read some forums to figure out exactly what you need.
Also, removing rootkits is fun if you have a day to burn. I killed one using Cheat Engine once...it was hiding from Task Manager (duh rootkit) but CE pulled up the real process list and let me inject a huge text file like a DLL. Apparently programs don't like that because after I did that I was able to find and
Should have installed Apk's Hosts File Engine++, which protects from this threat and others while speeding up your computer. All the stalkers here like to mod down Apk and attack him but he's right.
But I thought Microsoft and their shills claimed that the forced updates and mandatory spyware in Windows 10 meant that your computer would always be secure.
Funny how my Windows 8 Pro, which has gone unpatched since the release of Windows 10, is far more secure than the latest and greatest, constantly patched version from M$...all because I handle the security instead of mindlessly leaving it to "magical" updates.
As someone that worked in a PC shop, all we ever did for a solution was run a virus scan, format then reinstall Windows. It usually fixed 99% of the problems and you payed us a nice, fat sum for it.
The lazy fuck ran a virus scan just to show the customer that there was a virus. You missed the point of his post - he just flat out told you how he would intentionally screw customers and get paid.
I'll bet the "PC shop" he worked for was Geek Squad. So yes, someone likely did explain the basic concepts to him: do as little work as possible, charge as much as possible, rinse, repeat.
he just flat out told you how he would intentionally screw customers and get paid
It's ok when they're Microsoft customers. I have zero sympathy for anyone who supports that horrible company and will gladly separate them from their money. At least with me, it will be better used.
because you move some user data and its good to have them cleaned before you reinstall so there is smaller chance of spreading the virus/malware to new install.
So, that guy seems like a douche, but I did basically the same when working at a repair shop. Run scan to find proof of virus infection. Format & reinstall for 100% reliable malware removal. Anything less than format was about a 50/50 as to whether you really removed ALL of the malware. Nuke it from orbit. It's the only way to be sure.
Nuke & Pave (Score:0)
How about you *don't* go to their forum and instead format everything and start again.
Re: Nuke & Pave (Score:1)
Security Program Manager, Microsoft Corporation
I Got Hacked, What Do I Do?
https://technet.microsoft.com/en-us/library/cc700813.aspx
Re: Nuke & Pave (Score:-1)
The #1 canned response from M$ technut is always reinstall Windows, or some other bullshit answer. It doesn't matter if your sound is only coming out of one speaker or if your peepee fell off, it's always the same bullshit answers. At least with Ubuntu or Fedora, there are people with knowledge and help forums to get shit fixed.
Re: Nuke & Pave (Score:0)
The same can be said for Windows...you just have to not call support. Use the online resources, the MS KB has everything though you might have to read some forums to figure out exactly what you need.
Also, removing rootkits is fun if you have a day to burn. I killed one using Cheat Engine once...it was hiding from Task Manager (duh rootkit) but CE pulled up the real process list and let me inject a huge text file like a DLL. Apparently programs don't like that because after I did that I was able to find and
Re: (Score:0)
Should have installed Apk's Hosts File Engine++, which protects from this threat and others while speeding up your computer. All the stalkers here like to mod down Apk and attack him but he's right.
Re: (Score:-1)
But I thought Microsoft and their shills claimed that the forced updates and mandatory spyware in Windows 10 meant that your computer would always be secure.
Funny how my Windows 8 Pro, which has gone unpatched since the release of Windows 10, is far more secure than the latest and greatest, constantly patched version from M$...all because I handle the security instead of mindlessly leaving it to "magical" updates.
Re: (Score:2)
I'm amazed at how they still haven't managed to load antivirus software before the viruses.
It's what, 2018 now?
(and also amazed that Windows "safe" mode still loads everything in the "run at startup" registry key... safe or otherwise)
Re: Nuke & Pave (Score:0)
Run at startup registry key? What OS are you running that you think is Windows?
Re: (Score:0)
My peepee did fall off. Say, you're pretty good!
Re: Nuke & Pave (Score:0)
You may as well pxe/usb boot into a fresh install on an vhd style volume. It's not like the hardware costs even a hundred bucks at this point.
Re: (Score:2)
As someone that worked in a PC shop, all we ever did for a solution was run a virus scan, format then reinstall Windows. It usually fixed 99% of the problems and you payed us a nice, fat sum for it.
Re: (Score:2)
Why bother with a virus scan if you're going to format? Did nobody explain even the basic concepts to you?
Re: (Score:2)
The lazy fuck ran a virus scan just to show the customer that there was a virus. You missed the point of his post - he just flat out told you how he would intentionally screw customers and get paid.
I'll bet the "PC shop" he worked for was Geek Squad. So yes, someone likely did explain the basic concepts to him: do as little work as possible, charge as much as possible, rinse, repeat.
Re: (Score:0)
he just flat out told you how he would intentionally screw customers and get paid
It's ok when they're Microsoft customers. I have zero sympathy for anyone who supports that horrible company and will gladly separate them from their money. At least with me, it will be better used.
Re: (Score:0)
because you move some user data and its good to have them cleaned before you reinstall so there is smaller chance of spreading the virus/malware to new install.
Re: (Score:3)